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Plan Your Visit

Booking Information

Coffee and Cake

Covid-19 Precautions

Lateral Flow Testing
Before your visit to Westlands Entertainment venue, we strongly recommend that all those in your party take a COVID-19 lateral flow test.

In line with government guidance with regards to face coverings indoors, we will require that all patrons wear face coverings whilst within our venues, if you are using our lounge bar your face covering may be removed once you are seated.

Perspex safety screens will largely remain in place around each of our venues to minimise the potential spread of Covid-19 where close proximity is necessary between staff and patrons.

Hand Sanitisation
Hand sanitising stations will remain in place around each of our venues and we would encourage you to use these frequently whilst moving around the venues.

Enhanced Cleaning
Our rigorous programme of cleaning high ‘touch points’ and seats after each event will remain in place across each of the venues, and wherever possible ventilation will be maximised.

Track & Trace
Although Track & Trace is no longer legally required we would still encourage all patrons to check in on arrival by scanning the official NHS QR codes using the COVID 19 app.

Covid Passport
Government guidelines state that an NHS COVID Pass is only necessary when more than 500 patrons are in attendance of an unseated event. If a member of your party cannot obtain an NHS COVID Pass, a negative lateral flow test must be presented on arrival at the venue.

What happens if I have to Isolate due to Covid-19? 
As we are a 'See it Safely' venue, if you have received a positive Covid-19 test result within 10 days of your booking, or you have been notified by NHS England that you are required to self isolate, please email octagontheatre@southsomerset.gov.uk or call the Box Office on 01935 422884.

We will endeavour wherever possible to move your tickets to an alternative date, if no alternative performance date is available we can credit your customer record. 

In order for an exchange or credit to be issued, please send written proof of a positive covid test or notice to self-isolate via email no later than 1 hour before the performance starts to octagontheatre@southsomerset.gov.uk

To find out more about booking tickets, our policies and specific information about visiting Westlands Entertainment Venue, please click on the corresponding tab.